Data Protection

Privacy Policy mekdi88

Your privacy is our priority. This document clearly explains how mekdi88 collects, uses, stores, and protects your personal data when you use our platform.

Updated: 1 January 2026

Why Your Data Welcome Aboard

Mekdi88 invests in the latest security technology to ensure your personal information is protected at all times.

256-bit SSL Encryption

All data transmitted between your device and mekdi88 servers is protected by 256-bit SSL encryption — the same standard used by leading banking institutions in Malaysia.

No Sale of Data to Third Parties

Mekdi88 does not sell, rent, or trade your personal data to any third party for marketing purposes without your explicit prior consent.

Full Account Control

You have full control over your personal data. Access, update, or request deletion at any time through your account settings or our support team.

Secure & Protected Servers

Your data is stored in data centres equipped with multi-layered physical and digital protection, including advanced firewalls and real-time intrusion detection systems.

PDPA Compliance

Mekdi88 operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). All data collection and processing is carried out in accordance with applicable legal provisions.

Flexible Communication Preferences

You may choose to receive or opt out of any marketing communications from mekdi88. You can unsubscribe at any time through the notification settings in your account.

Note: This Privacy Policy applies to all users of the mekdi88 platform, including our website and mobile app. By using our services, you agree to the practices described in this document.

1. Information We Collect

To provide a safe and quality service, mekdi88 collects several categories of information from users. We only collect information that is strictly necessary for the stated purposes.

Information you provide directly:

  • Full name, date of birth, and identity card number (MyKad) or passport upon account registration.
  • Email address and mobile number for verification and communication purposes.
  • Residential address for KYC and identity verification processes.
  • Payment method details such as bank account numbers or digital wallet information.
  • Any information you provide when contacting our customer support team.

Automatically collected information:

  • IP address, device type, operating system, and browser version.
  • In-platform activity data including logins, wagering, deposits, and withdrawals.
  • General location information based on your IP address.
  • Usage data such as pages visited, session duration, and in-app actions.

2. How We Use Your Data

Every piece of data we collect is used for a clear and legitimate purpose. mekdi88 uses your information for the following:

  • Account management: Creating, verifying, and securely maintaining your user account.
  • Transaction processing: Processing deposits, withdrawals, and all financial transactions on the platform.
  • Identity verification (KYC): Meeting legal compliance requirements and preventing fraud and money laundering.
  • Customer support: Providing effective assistance whenever you need help.
  • Platform enhancements: Analysing usage patterns to improve the overall user experience.
  • Security: Detecting and preventing fraudulent activity, abuse, or security threats.
  • Marketing communications: Sending offers, promotions, and the latest updates — subject to your notification preferences.

3. Sharing Information with Third Parties

Mekdi88 does not sell or trade your personal data. However, in certain circumstances, we may share necessary information with selected third parties:

  • Payment service providers: To securely process deposits and withdrawals through authorised channels.
  • Technical service providers: Companies that assist us in operating our platform infrastructure, subject to strict confidentiality agreements.
  • Governing authority: If required by law or a valid court order in Malaysia.
  • Regulatory body: To fulfil applicable compliance and reporting obligations.
Our guarantee: All third parties we work with are required to comply with data protection standards equivalent to or stricter than our own.

4. Use of Cookies & Tracking Technology

Mekdi88 uses cookies and similar technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

We use the following types of cookies:

  • Essential cookies: Required for core platform functions such as login and session security. These cookies cannot be disabled.
  • Performance cookies: Helps us understand how users interact with the platform for improvement purposes.
  • Functional cookies: Saving your preferences such as language and display settings for a more personalised experience.
  • Marketing cookies: Used to display relevant promotions based on your interests — you may decline this type of cookie through your browser settings.

You can manage or delete cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of some platform features.

5. Data Retention Period

Mekdi88 retains your personal data for as long as your account remains active or as long as necessary to provide services to you. Once an account is closed, we will retain your data for a set period to meet legal compliance obligations and to resolve any outstanding disputes.

  • Financial transaction records are retained for a minimum of 7 years in accordance with Malaysia's financial regulatory requirements.
  • KYC data is retained for 5 years after account closure for AML compliance purposes.
  • Customer support communication logs are retained for 2 years.
  • Anonymised analytics data may be retained for a longer period for platform improvement purposes.

Once the designated retention period expires, your data will be permanently deleted or anonymised in accordance with industry-standard procedures.

6. Information Security Measures

We take your data security very seriously. mekdi88 implements multiple layers of technical and organisational protection to keep your personal information safe:

  • 256-bit SSL/TLS encryption for all data communications between users and our servers.
  • Encryption at rest for all sensitive information stored in our databases.
  • Two-factor authentication (2FA) is available and encouraged for all user accounts.
  • Round-the-clock security system monitoring by our information security team.
  • Regular security audits by independent third parties to identify and address vulnerabilities.
  • Strict internal access controls ensure that only authorised personnel can access user data.
Security Reminder: While we do everything within our power, no system is 100% secure. Please ensure your account password is strong and unique, and never share your login credentials with anyone.

7. Your Rights Under PDPA

As a mekdi88 user residing in Malaysia, you have certain rights under the Personal Data Protection Act 2010 (PDPA). We are committed to respecting and facilitating the exercise of these rights:

  • Right to access: You have the right to request a copy of the personal data we hold about you.
  • Right to rectification: You may request correction of any inaccurate or incomplete data.
  • Right to erasure: Under certain circumstances, you may request the deletion of your personal data.
  • Right to withdraw consent: You may withdraw consent for data processing at any time, without affecting the validity of prior processing.
  • Right to object: You may object to the processing of your data for direct marketing purposes.

To exercise any of the above rights, please contact our privacy team via live chat on the platform or through our support email. We will process your request within 30 business days.

8. Children's Privacy

The mekdi88 platform is strictly for individuals aged 18 and above. We do not knowingly collect any personal information from children under the age of 18.

If we discover that we have collected personal data from an individual under the age of 18 without proper parental consent verification, we will take immediate steps to delete that information and close the account in question.

If you believe a child has provided us with their personal information, please contact us immediately so that corrective action can be taken without delay.

9. Amendments to This Privacy Policy

Mekdi88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments.

You will be notified of any material changes through:

  • In-platform notifications on mekdi88 that will appear when you log in.
  • An email notification will be sent to your registered email address at least 14 days before changes take effect.
  • Prominent notice displayed on the mekdi88 home page for a specified period.

Continued use of the mekdi88 platform after notification of changes constitutes acceptance of the updated policy. The "Updated" date at the top of this document will always reflect the latest version of our policy.

10. Contact Us About Privacy

If you have any questions, concerns, or complaints regarding how we handle your personal data, the mekdi88 privacy team is here to help.

You can reach us via:

  • Live Chat: Available 24/7 within the mekdi88 platform for faster responses.
  • Email: [email protected] — we aim to respond within 2 business days.
  • FAQ Page: Visit our FAQ page for answers to frequently asked questions about privacy.

We take every privacy-related complaint seriously and will investigate and resolve each reported issue thoroughly and fairly.

Rights Your Privacy Our Guarantees

01

Right to Access Data

Request a complete copy of all personal data we hold about you at any time.

02

Right to Rectify Data

Easily update or correct any inaccurate information through your account settings.

03

Right to Erase Data

Request deletion of your personal data when it is no longer needed for its original collection purpose.

04

Right to Withdraw Consent

Withdraw consent for any data processing that relies on your permission.

05

Right to Object to Marketing

Easily opt out of receiving any direct marketing communications from mekdi88.

06

Right to Lodge a Complaint

Report any privacy concerns to us or directly to the Personal Data Protection Commissioner of Malaysia.

Data Types & Purpose of Collection

Data Category Data Examples Primary Purpose Legal Basis
Identity Data Name, date of birth, IC number Account registration & KYC Contract
Contact Data Email, phone number, address Communication & Verification Contract
Financial Data Bank details, transaction records Payment processing Contract
Technical Data IP address, device type, cookies Security & Performance Legitimate Interest
Usage Data Activity logs, betting records Platform improvements Legitimate Interest
Marketing Data Communication preferences, campaign responses Promotions & personalised offers Consent

Your Data is Safe, Your Experience, Guaranteed

Mekdi88 keeps your privacy protected every step of the way. Register now and enjoy a safe, fair, and responsible betting platform.

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